Development methodology
A structured, engineering-driven process that balances planning with adaptability, ensuring predictable outcomes without rigid waterfall constraints.
Our process framework
We treat software development as a disciplined engineering practice, not a series of experiments. Our methodology emphasizes architecture clarity, incremental delivery and operational readiness from the start.
Most clients engage us with existing systems, complex integrations or mission-critical processes. Our responsibility is to stabilize, evolve and scale these platforms while maintaining business continuity and minimizing operational risk.
Project delivery phases
Five structured phases that guide projects from initial discovery through long-term support.
Discovery & requirements
1-4 weeksWe map existing systems, identify constraints and establish clear technical requirements through collaborative workshops and system analysis.
Key deliverables
- Technical requirements document
- System integration map
- Risk assessment & constraints
- Initial effort estimates
Architecture & design
1-4 weeksTechnical architecture definition, technology stack selection and infrastructure planning aligned with operational requirements and long-term scalability goals.
Key deliverables
- System architecture diagram
- Technology stack proposal
- Database schema design
- Infrastructure blueprint
Development & iteration
4-32 weeksIncremental development in 2-week sprints with regular demos and testing, allowing for course correction based on real feedback and evolving requirements.
Key deliverables
- Working software increments
- Automated test coverage
- CI/CD deployment pipelines
- Technical documentation
Deployment & stabilization
1-5 weeksProduction deployment with comprehensive monitoring setup, user training and initial support period to ensure smooth adoption and system stability.
Key deliverables
- Production environment setup
- Monitoring & alerting systems
- User training materials
- Operations runbooks
Support & evolution
OngoingContinued support, proactive monitoring and iterative improvements based on production usage patterns, emerging requirements and technical evolution.
Key deliverables
- Performance monitoring reports
- Bug fixes & security patches
- Feature enhancements
- System optimization
Timeline and scope are adjusted based on project complexity and organizational context. Enterprise integrations typically extend the discovery and architecture phases, while greenfield applications may move faster through initial planning stages.
Service level commitments
All projects include structured support services. SLA terms can be customized based on system criticality, availability requirements and operational scope.
Standard SLA
Core support for stable production systems
- Business hours support (9AM-6PM)
- Response within one working day
- Issue tracking & resolution
- System health monitoring
- Monthly status reports
Custom SLA
Tailored support for critical systems
- Priority response times (4-8 hours)
- Escalation procedures
- Extended monitoring rules
- Dedicated support channel
- Bi-weekly technical reviews
Enterprise support
Strategic partnership for mission-critical operations
- 24/7 engineering on-call
- Quarterly strategic reviews
- Proactive risk prevention
- Technical roadmap planning
- Dedicated account manager